Collect the Varada Log Files

There are two methods for collecting the Varada log files. The first can be used when your deployment includes the Varada Control Center, and the second can be used when you are working with the Varada Connector, or with a Varada cluster without the Varada Control Center.

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You can also provide Varada customer support with access to the Varada logs for system troubleshooting and support.

Collect the Varada Logs with the Varada Control Center

  1. In the Varada Control Center, go to the Settings page and copy the S3 location.

  2. From the command line, run:

#create a directory for storing the logs
mkdir varada_logs

#copy the logs from s3 
aws s3 cp --recursive <S3 Location>/<cluster-id>/callHome varada_logs

#pack all logs in a tarvball
tar -czvf varada-logs.tar.gz varada_logs

The logs will be saved in the varada-logs.tar.gz file.

Collect the Varada Logs without the Varada Control Center

  1. Connect to the coordinator machine via SSH.

  2. Browse to the /etc/presto/catalog/varada.properties file and copy the value of the config.store.path property.

  3. From the command line, run:

#create a directory for storing the logs
mkdir varada_logs

#copy the logs from s3 
aws s3 cp --recursive <config.store.path>/callHome varada_logs

#pack all logs in a tarvball
tar -czvf varada-logs.tar.gz varada_logs

The logs will be saved in the varada-logs.tar.gz file.